We guarantee delivery throughout United States or the return of your money. For your greatest convenience, our products are delivered by post and as soon as the post is completed the tracking link to monitor the delivery is sent to the registered email.
The tracking code will be sent directly to the email registered within 3 business days (be sure to finish your registration to receive the information).

Was there any unforeseen events and was not delivered?
WourdPet guarantees the reimbursement of the total amount of purchase if the loss is proven.

Our website is 100% reliable. The payment system is performed through PayPal protecting your information. Payments made by credit card undergo an anti -fraud analysis protecting our store and you, consumer.
Payment confirmation can take 1 to 3 business days to be completed according to PayPal rules and card flags.

Because they are such exclusive and rare, we import them from outside the United States . Estimated delivery time may range from 4 to 15 business days.
All orders have a tracking link for you to track the delivery to your address.

The tracking code may take up to 4 days to update the information on the screening website, and the ?object not found? message may appear. Because products are sent by different suppliers it is possible for one item to arrive before the other. There may be a slight variation in color due to the monitor(screen) of each buyer and also a difference from 1 to 3 centimeters in product size.
We are not responsible for incorrectly registered addresses, being the registration of the correct responsibility of the buyer, so we do not return the product money in these cases.
If the product returns to the sender due to the post office cannot be delivered or the product is waiting for withdrawal, a fee will be charged for the reempt.
When making the purchase you will be aware and in accordance with the standards determined here, including the estimated delivery and possible delays.

Thank You